• Earn Points with every purchase:Earn 1 Hangrace Point for every dollar spent. Hangrace Points are credited to your account automatically for every successfully completed transaction.
• Earn 10 Points for signing up:New users will automatically receive 10 Hangrace Points when they sign up, giving you a head start on your rewards!

Register and log in to your account using the email you provided when placing your order. You can view your accumulated points in your account.

Log in to your account, go to the Loyalty Program page, and select the Redeem tab. Choose your discount, click Redeem, and apply the code to your cart at checkout.

No. Your unused Hangrace Points will remain in your account permanently.

No! Every member can earn unlimited Hangrace Points!

Unfortunately, Hangrace points cannot be transferred.

Sorry, your delivery and handling fees are excluded when calculating the amount of Hangrace Points you'll earn.

Yes, as long as you register and log in with the email used when placing your order, you'll receive points for previous purchases.

（Note: Only orders placed from November 7, 2025, onward will start earning points, as this is the official launch date of the Hangrace Points Loyalty Program. ）

If an item is refunded, the Hangrace Points you earned by purchasing that product will be deducted from your account. If an item is purchased by using Hangrace Points in conjunction with any other kind of payment, we will refund the money and Hangrace Points you have used.

e.g.

An item cost $20 + $3 (Delivery and Handling Fee) = Total Amount of $23.

You have used 1000 Hangrace Points (Value = $10) to get $10 discount, so total amount now is $13.      

Since delivery and handling fees are not included in the calculation of points, you earned 10 points from this transaction.

If you request a refund for this item, you will have 10 Points deducted from your account, but will have $13 refunded plus 1000 Hangrace Points back to you.